You can either select Keep My Files or Remove Everything.You should see a title that says “Reset this PC.” Click Get Started. Navigate to Settings > Update & Security > Recovery.Wait until the process finishes, then go to the Disk Utility menu > quit. Choose MacOS Extended (Journaled) as the format.Choose the correct startup disc and select erase.You won’t see your usual login page, anymore, but instead will see a “macOS Utilities” window.When the computer shuts off and powers back on, hold Command + R until you see the Apple logo. Restart in Recovery Mode: Click and choose Restart.Make sure your computer is plugged in for the duration of the reset.
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